Over at the InfoWorld Blog called “Jon’s Radio“, his Monday post discussed how a friend of his who works for a software company is asked to find technical answers to questions asked by customers. The customers generally pay $100 per hour to search and find this type of needed information. The friend confided that he mostly uses Google to search and find the needed answer.
Wouldn’t it be nice if every time a librarian searched and found something for a library patron, that there was some type of monetary reward? Or, wait, there is a reward – it is the satisfaction of knowing that the person who didn’t know how to search and find what they needed are now empowered to find the information on their own the next time.